BlackBerry Curve 8530 8520 Help

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BlackBerry Curve Series

BlackBerry Curve 8520/8530 Smartphones

Version: 5.0

User Guide

To find the latest user guides, visit www.blackberry.com/docs/smartphones.

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SWDT643442-643442-0818090534-001

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Contents

Welcome to BlackBerry!............................................................................................................................................................................................................................

9

Feature availability.....................................................................................................................................................................................................................................

9

Find more information...............................................................................................................................................................................................................................

10

Start using your device..............................................................................................................................................................................................................................

10

Navigation and typing...............................................................................................................................................................................................................................

11

BlackBerry basics.......................................................................................................................................................................................................................................

11

Troubleshooting: Basics............................................................................................................................................................................................................................

14

Shortcuts.....................................................................................................................................................................................................................................................

18

BlackBerry basics shortcuts......................................................................................................................................................................................................................

18

Phone shortcuts..........................................................................................................................................................................................................................................

18

Message shortcuts.....................................................................................................................................................................................................................................

19

Typing shortcuts.........................................................................................................................................................................................................................................

20

File and attachment shortcuts..................................................................................................................................................................................................................

20

Media shortcuts..........................................................................................................................................................................................................................................

21

Browser shortcuts.......................................................................................................................................................................................................................................

21

Calendar shortcuts.....................................................................................................................................................................................................................................

22

Search shortcuts.........................................................................................................................................................................................................................................

23

Map shortcuts.............................................................................................................................................................................................................................................

23

Troubleshooting: Shortcuts.......................................................................................................................................................................................................................

23

Phone...........................................................................................................................................................................................................................................................

24

Phone basics...............................................................................................................................................................................................................................................

24

Emergency calls..........................................................................................................................................................................................................................................

27

Volume.........................................................................................................................................................................................................................................................

28

Voice mail....................................................................................................................................................................................................................................................

29

Speed dial....................................................................................................................................................................................................................................................

30

Conference calls.........................................................................................................................................................................................................................................

31

Call logs.......................................................................................................................................................................................................................................................

32

Call waiting.................................................................................................................................................................................................................................................

34

Call forwarding...........................................................................................................................................................................................................................................

34

Call blocking...............................................................................................................................................................................................................................................

36

Fixed dialing................................................................................................................................................................................................................................................

37

Smart dialing..............................................................................................................................................................................................................................................

39

Multiple phone numbers...........................................................................................................................................................................................................................

40

Phone options.............................................................................................................................................................................................................................................

40

Phone shortcuts..........................................................................................................................................................................................................................................

43

Troubleshooting: Phone............................................................................................................................................................................................................................

44

Voice commands........................................................................................................................................................................................................................................

46

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Perform an action using a voice command.............................................................................................................................................................................................

46

Available voice commands........................................................................................................................................................................................................................

46

Change the language for voice commands............................................................................................................................................................................................

47

Turn off choice lists for voice commands................................................................................................................................................................................................

47

Change the options for voice prompts....................................................................................................................................................................................................

47

Improve voice recognition.........................................................................................................................................................................................................................

48

Troubleshooting: Voice dialing.................................................................................................................................................................................................................

48

Messages.....................................................................................................................................................................................................................................................

49

Message basics...........................................................................................................................................................................................................................................

49

Email messages..........................................................................................................................................................................................................................................

54

PIN messages.............................................................................................................................................................................................................................................

64

SMS text messages....................................................................................................................................................................................................................................

65

MMS messages...........................................................................................................................................................................................................................................

69

Message list options..................................................................................................................................................................................................................................

73

S/MIME-protected messages...................................................................................................................................................................................................................

77

IBM Lotus Notes native encrypted messages.........................................................................................................................................................................................

83

PGP protected messages..........................................................................................................................................................................................................................

84

Message shortcuts.....................................................................................................................................................................................................................................

90

Troubleshooting: Messages......................................................................................................................................................................................................................

91

Files and attachments...............................................................................................................................................................................................................................

95

File and attachment basics.......................................................................................................................................................................................................................

95

Managing files and attachments.............................................................................................................................................................................................................

97

Documents..................................................................................................................................................................................................................................................

99

Spreadsheets..............................................................................................................................................................................................................................................

99

Media files...................................................................................................................................................................................................................................................

101

Presentations..............................................................................................................................................................................................................................................

101

vCard contact attachments.......................................................................................................................................................................................................................

102

File and attachment shortcuts..................................................................................................................................................................................................................

102

Troubleshooting: Attachments.................................................................................................................................................................................................................

103

Media...........................................................................................................................................................................................................................................................

104

Audio and video files.................................................................................................................................................................................................................................

104

Video camera..............................................................................................................................................................................................................................................

110

Camera........................................................................................................................................................................................................................................................

112

Pictures........................................................................................................................................................................................................................................................

113

Managing media files................................................................................................................................................................................................................................

115

Memory and media cards..........................................................................................................................................................................................................................

117

Transferring and downloading media files.............................................................................................................................................................................................

121

Media shortcuts..........................................................................................................................................................................................................................................

125

Troubleshooting: Media.............................................................................................................................................................................................................................

126

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Browser........................................................................................................................................................................................................................................................

129

Browser basics............................................................................................................................................................................................................................................

129

Browser bookmarks....................................................................................................................................................................................................................................

132

Web feeds....................................................................................................................................................................................................................................................

135

Browser options..........................................................................................................................................................................................................................................

136

Browser security.........................................................................................................................................................................................................................................

140

Browser push..............................................................................................................................................................................................................................................

143

Browser shortcuts.......................................................................................................................................................................................................................................

144

Troubleshooting: Browser.........................................................................................................................................................................................................................

145

Date, time, and alarm................................................................................................................................................................................................................................

146

Set the date and time manually...............................................................................................................................................................................................................

146

Get the date and time from the wireless network automatically.........................................................................................................................................................

146

Change what appears on the display when your device is charging...................................................................................................................................................

147

Change the clock face...............................................................................................................................................................................................................................

147

Display a second time zone......................................................................................................................................................................................................................

147

Turn on bedside clock mode.....................................................................................................................................................................................................................

147

Set options for bedside clock mode.........................................................................................................................................................................................................

148

Turn on the alarm.......................................................................................................................................................................................................................................

148

Silence the alarm.......................................................................................................................................................................................................................................

148

Change alarm notification options..........................................................................................................................................................................................................

148

Use the stopwatch.....................................................................................................................................................................................................................................

149

Set the timer...............................................................................................................................................................................................................................................

149

Change timer notification options...........................................................................................................................................................................................................

149

Troubleshooting: Date, time and alarm...................................................................................................................................................................................................

150

Personal organizer.....................................................................................................................................................................................................................................

151

Contacts......................................................................................................................................................................................................................................................

151

Calendar......................................................................................................................................................................................................................................................

158

Tasks............................................................................................................................................................................................................................................................

170

Memos.........................................................................................................................................................................................................................................................

173

Categorizing contacts, tasks, or memos..................................................................................................................................................................................................

174

Calculator....................................................................................................................................................................................................................................................

176

Ring tones, sounds, and alerts..................................................................................................................................................................................................................

177

Ring tones, sounds, and alerts basics......................................................................................................................................................................................................

177

LED notification..........................................................................................................................................................................................................................................

180

Troubleshooting: Ring tones, sounds, and alerts...................................................................................................................................................................................

181

Typing..........................................................................................................................................................................................................................................................

182

Typing basics..............................................................................................................................................................................................................................................

182

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Typing input methods................................................................................................................................................................................................................................

183

Typing options............................................................................................................................................................................................................................................

184

Spelling checker.........................................................................................................................................................................................................................................

185

Custom dictionary......................................................................................................................................................................................................................................

187

AutoText......................................................................................................................................................................................................................................................

189

Typing shortcuts.........................................................................................................................................................................................................................................

190

Troubleshooting: Typing............................................................................................................................................................................................................................

191

Language.....................................................................................................................................................................................................................................................

192

Change the display language...................................................................................................................................................................................................................

192

Add a display language.............................................................................................................................................................................................................................

192

Delete a display language.........................................................................................................................................................................................................................

192

About typing input languages..................................................................................................................................................................................................................

192

Change the typing input language..........................................................................................................................................................................................................

192

Use a shortcut to switch typing input languages while you type........................................................................................................................................................

193

Change the shortcut for switching typing input languages.................................................................................................................................................................

193

Turn off the shortcut for switching typing input languages.................................................................................................................................................................

193

Change the display options for contacts.................................................................................................................................................................................................

194

Troubleshooting: Language......................................................................................................................................................................................................................

194

Change the language for voice commands............................................................................................................................................................................................

194

Display and keyboard................................................................................................................................................................................................................................

195

Backlighting................................................................................................................................................................................................................................................

195

Display options...........................................................................................................................................................................................................................................

195

Keyboard.....................................................................................................................................................................................................................................................

198

Themes........................................................................................................................................................................................................................................................

199

Troubleshooting: Display...........................................................................................................................................................................................................................

200

Search..........................................................................................................................................................................................................................................................

201

Messages, attachments, and web pages.................................................................................................................................................................................................

201

Organizer data...........................................................................................................................................................................................................................................

204

Search shortcuts.........................................................................................................................................................................................................................................

205

Synchronization..........................................................................................................................................................................................................................................

206

About synchronization...............................................................................................................................................................................................................................

206

Reconcile email messages over the wireless network...........................................................................................................................................................................

206

Delete email messages over the wireless network................................................................................................................................................................................

206

Prerequisites: Synchronizing organizer data over the wireless network.............................................................................................................................................

207

Synchronize organizer data over the wireless network.........................................................................................................................................................................

207

About synchronization conflicts...............................................................................................................................................................................................................

207

Manage email reconciliation conflicts.....................................................................................................................................................................................................

208

Manage data synchronization conflicts...................................................................................................................................................................................................

208

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About backing up and restoring device data..........................................................................................................................................................................................

208

Prerequisites: Restoring data over the wireless network......................................................................................................................................................................

209

Delete device data, third-party applications, or media card files........................................................................................................................................................

209

Empty the deleted items folder on your computer from your device...................................................................................................................................................

209

Troubleshooting: Synchronization...........................................................................................................................................................................................................

210

Bluetooth technology................................................................................................................................................................................................................................

212

Bluetooth technology basics.....................................................................................................................................................................................................................

212

Bluetooth technology options...................................................................................................................................................................................................................

215

Troubleshooting: Bluetooth technology..................................................................................................................................................................................................

219

GPS technology..........................................................................................................................................................................................................................................

220

About GPS technology..............................................................................................................................................................................................................................

220

Get your GPS location...............................................................................................................................................................................................................................

220

Turn off location aiding.............................................................................................................................................................................................................................

220

Prevent others from tracking your location............................................................................................................................................................................................

221

Troubleshooting: GPS technology............................................................................................................................................................................................................

221

Maps............................................................................................................................................................................................................................................................

222

Map basics..................................................................................................................................................................................................................................................

222

Navigation...................................................................................................................................................................................................................................................

224

Maps bookmarks........................................................................................................................................................................................................................................

225

Map options................................................................................................................................................................................................................................................

226

Map shortcuts.............................................................................................................................................................................................................................................

228

Troubleshooting: Maps..............................................................................................................................................................................................................................

228

Applications................................................................................................................................................................................................................................................

230

About multitasking.....................................................................................................................................................................................................................................

230

Keep an application running and switch to another application.........................................................................................................................................................

230

Keep an application running and return to the Home screen..............................................................................................................................................................

230

Close an application so that it is not running.........................................................................................................................................................................................

231

About adding applications........................................................................................................................................................................................................................

231

About instant messaging applications....................................................................................................................................................................................................

231

About social networking applications......................................................................................................................................................................................................

232

Add, update, or return to the previous version of an application using the application center.......................................................................................................

232

Add an application.....................................................................................................................................................................................................................................

232

View properties for an application...........................................................................................................................................................................................................

232

Delete a third-party application...............................................................................................................................................................................................................

233

Receive a device password prompt before you add an application.....................................................................................................................................................

233

View the size of an application database................................................................................................................................................................................................

233

Check for application updates..................................................................................................................................................................................................................

233

Troubleshooting: Applications..................................................................................................................................................................................................................

234

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BlackBerry Device Software......................................................................................................................................................................................................................

235

About updating the BlackBerry Device Software...................................................................................................................................................................................

235

Update the BlackBerry Device Software over the wireless network....................................................................................................................................................

235

Return to the previous version of the BlackBerry Device Software.....................................................................................................................................................

236

Delete the previous version of the BlackBerry Device Software..........................................................................................................................................................

236

Check for BlackBerry Device Software updates that you can install over the wireless network......................................................................................................

236

About updating the BlackBerry Device Software from a web site.......................................................................................................................................................

236

Update the BlackBerry Device Software from a web site.....................................................................................................................................................................

237

Troubleshooting: BlackBerry Device Software.......................................................................................................................................................................................

237

Wireless network coverage.......................................................................................................................................................................................................................

239

Turn on the connection to the wireless network....................................................................................................................................................................................

239

Turn off the connection to the wireless network....................................................................................................................................................................................

239

Turn on or turn off data service or set roaming options........................................................................................................................................................................

239

Wireless networks that your device connects to....................................................................................................................................................................................

240

Change the connection speed for the wireless network.......................................................................................................................................................................

240

Turn on LED notification for wireless coverage......................................................................................................................................................................................

240

Check the status of network connections and services.........................................................................................................................................................................

241

Roaming......................................................................................................................................................................................................................................................

241

Preferred wireless network list.................................................................................................................................................................................................................

242

Troubleshooting: Wireless network coverage.........................................................................................................................................................................................

244

Wi-Fi technology........................................................................................................................................................................................................................................

245

About connecting to a Wi-Fi network......................................................................................................................................................................................................

245

Turn on Wi-Fi technology..........................................................................................................................................................................................................................

245

Connect to a Wi-Fi network......................................................................................................................................................................................................................

245

Connect to a Wi-Fi network using the Push Button Setup method.....................................................................................................................................................

246

Connect to a Wi-Fi network using the PIN method...............................................................................................................................................................................

246

About Wi-Fi profiles...................................................................................................................................................................................................................................

247

Change the order of Wi-Fi profiles...........................................................................................................................................................................................................

247

Delete a Wi-Fi profile.................................................................................................................................................................................................................................

247

Prevent your device from connecting to a Wi-Fi network.....................................................................................................................................................................

248

Turn off the prompt that appears for hotspots and Wi-Fi networks that you connect to manually.................................................................................................

248

Advanced Wi-Fi connection settings.......................................................................................................................................................................................................

248

UMA connection settings.........................................................................................................................................................................................................................

251

Wi-Fi technology troubleshooting............................................................................................................................................................................................................

252

Power, battery, and memory.....................................................................................................................................................................................................................

253

Turn off your device...................................................................................................................................................................................................................................

253

Set your device to turn on and turn off automatically...........................................................................................................................................................................

253

Reset the device.........................................................................................................................................................................................................................................

253

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Check the battery power level..................................................................................................................................................................................................................

253

Extend battery life......................................................................................................................................................................................................................................

253

Format the device memory or a media card...........................................................................................................................................................................................

254

View the amount of available memory....................................................................................................................................................................................................

254

Best practice: Conserving memory on your device................................................................................................................................................................................

254

The application memory on my device is low.........................................................................................................................................................................................

255

SIM card......................................................................................................................................................................................................................................................

256

About the SIM card phone book...............................................................................................................................................................................................................

256

Add a contact to your SIM card................................................................................................................................................................................................................

256

Copy contacts from your SIM card to your contact list.........................................................................................................................................................................

256

Copy a contact from your contact list to your SIM card........................................................................................................................................................................

256

Change a SIM card contact......................................................................................................................................................................................................................

257

Delete a SIM card contact........................................................................................................................................................................................................................

257

Store SMS text messages on your SIM card...........................................................................................................................................................................................

257

About SIM card security............................................................................................................................................................................................................................

258

Protect your SIM card with a PIN code...................................................................................................................................................................................................

258

Change the SIM card PIN code................................................................................................................................................................................................................

258

Change the display name for a phone number......................................................................................................................................................................................

258

Security........................................................................................................................................................................................................................................................

259

Security basics............................................................................................................................................................................................................................................

259

Password keeper........................................................................................................................................................................................................................................

261

Encryption...................................................................................................................................................................................................................................................

263

Memory cleaning........................................................................................................................................................................................................................................

266

Certificates..................................................................................................................................................................................................................................................

267

PGP keys.....................................................................................................................................................................................................................................................

275

Certificate servers......................................................................................................................................................................................................................................

281

Key stores....................................................................................................................................................................................................................................................

283

Smart cards.................................................................................................................................................................................................................................................

286

Software tokens..........................................................................................................................................................................................................................................

290

VPN settings...............................................................................................................................................................................................................................................

291

About security self-tests............................................................................................................................................................................................................................

292

Verify security software.............................................................................................................................................................................................................................

292

Third-party application control................................................................................................................................................................................................................

292

Troubleshooting: Security.........................................................................................................................................................................................................................

296

Service books and diagnostic reports......................................................................................................................................................................................................

298

Service books..............................................................................................................................................................................................................................................

298

Diagnostic reports......................................................................................................................................................................................................................................

299

Wi-Fi diagnostic reports............................................................................................................................................................................................................................

301

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Accessibility options..................................................................................................................................................................................................................................

303

About accessibility options.......................................................................................................................................................................................................................

303

Display closed captions in videos.............................................................................................................................................................................................................

303

Change the display font............................................................................................................................................................................................................................

303

Use reverse contrast for the screen display............................................................................................................................................................................................

303

Use grayscale for the screen display.......................................................................................................................................................................................................

304

Set the number of icons that appear on the Home screen...................................................................................................................................................................

304

Turn on event sounds................................................................................................................................................................................................................................

304

Assign ring tones and alerts to a contact................................................................................................................................................................................................

304

TTY support.................................................................................................................................................................................................................................................

305

Voice dialing...............................................................................................................................................................................................................................................

306

AutoText......................................................................................................................................................................................................................................................

306

Predictive input method............................................................................................................................................................................................................................

306

BrickBreaker................................................................................................................................................................................................................................................

308

About BrickBreaker....................................................................................................................................................................................................................................

308

BrickBreaker capsules................................................................................................................................................................................................................................

308

BrickBreaker scoring..................................................................................................................................................................................................................................

309

Play BrickBreaker.......................................................................................................................................................................................................................................

309

Adjust the volume......................................................................................................................................................................................................................................

309

Set the paddle speed.................................................................................................................................................................................................................................

309

Submit a score to the BrickBreaker high score web site.......................................................................................................................................................................

310

Check the high scores on the BrickBreaker web site.............................................................................................................................................................................

310

Word Mole game........................................................................................................................................................................................................................................

311

Word Mole game basics.............................................................................................................................................................................................................................

311

Single-player games..................................................................................................................................................................................................................................

312

Multiplayer games.....................................................................................................................................................................................................................................

313

Troubleshooting: Word Mole.....................................................................................................................................................................................................................

314

Glossary.......................................................................................................................................................................................................................................................

316

Legal notice.................................................................................................................................................................................................................................................

321