BlackBerry Curve 8530 8520 - Troubleshooting: Attachments

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Troubleshooting: Attachments

A skipped content bar appears in a document

More content is available for you to download to your BlackBerry® device.

To download the content, click the skipped content bar.

2. Click More.

A message or attachment does not appear or is truncated

Try performing the following actions:

• Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections.
• If "More available" appears at the end of the message or attachment, press the Menu key. Click More or More All.
• If you are downloading an attachment, cancel the download and wait for a short period of time. Try downloading the attachment again.

A question mark appears on a slide

A question mark appears on a slide if your BlackBerry® device has not downloaded the slide.
To download the slide, highlight the slide. Press the Menu key. Click Retrieve.

User Guide

Files and attachments