Manage email reconciliation conflicts
Set the On Conflicts option for each email address that is associated with your BlackBerry® device.
1.
On the Home screen, click the Messages icon.
2. Press the Menu key.
3. Click Options.
4. Click Email Reconciliation.
5. If necessary, change the Message Services field.
6. Set the On Conflicts field.
7. Press the Menu key.
8. Click Save.